Job Details
Bill Rate: $50 before admin fee
Class/Area: EST/IT
Start Date: 10/26
Ori: Day 1 & 2: NEO/CST at KC Campus. Day 3 & 4: Liberty ori & modules then dismissed to unit.
Nonbillable Ori: 8 hours
Length: 13 weeks. Mgr wants to flip to perm
Schedule details: 8-hr days, 8-4:30 M-F | ONSITE
Weekends: Hardly ever will need to work weekends, but if job does ask for it, they would be expected to work weekends here and there
Holidays: Could be on-call
Floating: N/A
On-Call: Rotates through all desktop techs
Experience Required:
4–5 years of enterprise or healthcare IT support exp; 4 years of relevant exp accepted in lieu of Bachelors degree. Must have high school diploma
Strong end-user/desktop support background with hands-on troubleshooting of hardware, software, mobile devices, networking, & audiovisual tech
Exp providing “white glove” IT support to C-Suite execs, physicians, or other high-level stakeholders.
Exceptional soft skills are critical. Must be polished, professional, personable, & comfortable communicating directly with C-Suite execs & physicians, including during urgent or high-pressure situations
Strong customer service mindset with the ability to build trust, communicate technical info clearly, & take ownership of issues through resolution or appropriate escalation
Experience supporting Apple & Microsoft technologies
Ability to respond quickly & efficiently to technology outages & urgent issues, prioritizing appropriately to restore service with minimal disruption
Experience providing escalated technical support for Service Desk & Desktop Support teams
Exp Preferred: Bachelors Degree in Computer Science or related field
New grads? No
Client Specific Notes: KU Sub Form, Smoke-free facility | Client is allowed the cancelation of one shift per pay period at no cost to the client and no pay to the employee. Will provide a min 2hr notice
Creds Due: Mon 1 week before start
Payroll: Biweekly
Pay Rate
$32.52 - $37.40/hour
About us :
At MedCadre , we’re dedicated collaborators, bridging the gap between top-tier professionals and healthcare organizations that prioritize excellence. By fostering transparent communication and leveraging deep industry expertise, we build enduring partnerships rooted in trust.
For more relevant healthcare job opportunities, please visit our website: MedCadre Careers
